Welcome to Support

PropertyBOX support is here to help.
Get help by email or online chat.

Have a question?

PropertyBOX is available to use 24 hours a day, 7 days a week and 365 days a year. 


If you have any questions our Support team is available:

  • Monday - Friday 9am - 7.30pm
  • Saturday - 9am - 5.30pm
  • Sunday - 6pm - 7pm


Simply login and click the chat function at the bottom, right of the page and we will respond shortly.


You can also call Sales on 0208 089 7950 or Support on 0203 807 9319.


Alternatively, email and we will email you within one working day.


We also have our wide ranging FAQs, in depth How To Guides and some great How To Videos to assist you on your journey, all of which you can found in PropertyBOX Learn.


Getting started with PropertyBOX

Getting Started With PropertyBOX

Frequently Asked Questions are a place where we have answered your most pressing points.  Get instant answers to the most common questions and learn how to use PropertyBOX like a pro.

From How To Use PropertyBOX, to How To Remove Specific Items, all the way to How Quickly Will I Receive My Files.  We have developed these with estate agents and hope they help you get the most from PropertyBOX. 

Join us for PropertyBOX sessions

Every Tuesday and Thursday we run a short 20 minute demonstration to those who want to know more about how to get the best from PropertyBOX.  These sessions are hosted by are expert onboarding team and are available for you to ask you questions on any relevant topic.  

We will run through everything from registering, creating your first property, uploading assets, to taking better property photography and best practice guidelines.  So book your time here and we hope to see you soon!

If you don't have time for a PropertyBOX session, that's fine.  We have a some helpful resources for you to access in your own time.  Hosted at PropertyBOX Learn we have curated our best practice How To Guides and How To Videos to help you get the most from PropertyBOX.

Free Trial